I read an article in the Globe & Mail recently that intrigued me. It focuses on tapping into the creativity and ideas of your employees. Take a few minutes and read it because I think it has merit for virtually every type of retailer.
Most retailers don't utilize their employees to their full potential. I'm not talking about task completion but rather, seeking their ideas on how the business can be improved. Many front-line staff haves tremendous insights and ideas that can help improve your business...if you take the time to tap into them. Read this article and think of how you can use the strategies in YOUR business.